Changing your company’s PEO
For any small business, partnering with a PEO (Professional Employer Organization) can be a pivotal point in your business’s journey. A PEO like Consolidated Personnel Services provides a multitude of resources such as Payroll Administration, Worker’s Compensation Insurance & Claims, Benefits and Human Resources. As your company’s needs change or you are unhappy with your services, you may be asking yourself if it is a good time to change your current your PEO provider.
When to change your PEO
Changing your PEO can feel like a big task. After evaluating the reasons for a switch, you will feel confident that change is in the best interest of you, your employees and your company’s future.
Cost- Every business owner wants the best quality for their dollar spent. If the economy has affected your company’s bottom line, it may be time to consider the potential savings with an alternative PEO. Keep in mind the transparency of all charges. Some Payroll companies and PEO’s have hidden fees that can drive up your costs.
Growth- One of the most notable objectives to a company’s success is growth. Some businesses can outgrow their current needs from a payroll provider or PEO. Consider the services you need from your PEO and ensure the company you hire can manage a company of your size and specific needs.
Customer service- It is definitely time to make the change if your current PEO does not provide excellent customer service. Consider a smaller, local PEO if you value friendly staff that answers the phone when you call, provides flexibility and works with you for the best outcome.
Transparency billing- Hidden fees are commonly found through services provided by some PEOs and Payroll companies. Beware of low monthly plans, as these providers may charge fees for each additional service, monthly and a large fee at the end of the year for processing. At Consolidated Personnel Services, each company is provided a customized quote without the surprises.
Timing can be critical
While you can change your PEO at any point in the year, the best time to make the switch is the end of the year. Making the change before the new year will give your company a fresh start and make for a smoother transition for you and your employees.
Making the switch
If you have decided that your current PEO is not the right fit any longer, it is time to make the change. To ensure you do not end up in a similar scenario, consider all of the reasons your current PEO isn’t making the cut, this allows you to know exactly what you need from a new PEO.
You should ask questions such as how long they have been in business, what do their clients have to say about them, how many customers do they serve, and what markets do they currently work in. Other critical questions are how they will handle billing, are there any additional service fees not provided in the initial quote and how do they handle any mistakes that may occur.
Consolidated Personnel Services, a Professional Employer Organization (PEO), provides services to our clients that return the highest value for their investment. We provide services such as Payroll Administration, Worker’s Compensation Insurance & Claims, Benefits and Human Resources.
We continue to exceed customer expectations by consistently delivering superior service to our clients due to an internal business culture that promotes employee empowerment, open communication, and a commitment to honesty and integrity.
This philosophy helps eliminate surprises, maximizes client satisfaction, and client retention. We partner with you to serve your business needs, so you can get back to business.